Data We Hold and Why We Hold It
When you create an account, we collect the details you submit — name, contact number, and email. Every payment event through bKash, Nagad, or Rocket generates a transaction record we keep for account verification and dispute resolution. We also log device type, browser, IP address, and
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session activity to maintain platform security and detect irregular access patterns. If you contact support, the conversation history is retained so follow-up is faster. We do not sell your personal data to third parties. Data is processed for the purposes of account operation, payment processing, fraud
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prevention, and compliance with applicable regulations in the regions where the service is available. Retention periods differ by data type — payment records are held longer than session logs, in line with financial record requirements. Your continued use of the platform after changes to this policy
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are posted means you have acknowledged the updated terms. Availability of this service, and the rights that apply to your data, depend on local law and your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.